Frequently Asked Questions
Everything you need to know about your Misión shopping experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 7 days of receipt.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your favorite garment and comparing it to our specifications for the best fit.
What payment methods do you accept?
Misión accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna.
Are your materials sustainably sourced?
Yes, sustainability is part of our mission. We prioritize organic cotton, recycled polyesters, and ethical manufacturing processes across our entire collection.
Can I change or cancel my order?
Orders can be modified or cancelled within 60 minutes of placement. After this window, the order is sent to our warehouse for immediate fulfillment.